a missing piece of costume jewelry for which I paid $27.00, racist employee’s horrible service at jetblue, JetBlueEmployeesAreRacist — United States, not respecting a voucher and flight delay, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Not bad, but could've been way better. They also could not call the airport directly and have anyone visually verify if my luggage was there. After speaking with an agent, I was transferred to and spoke with a supervisor named Chris. I advised that I was unable to see any flights going anywhere via their online system. After being forced to cancel a flight on March 19, 2020 from Detroit to Boston due to covid, I was asked if I wished for a refund or to place my funds in their True Blue "Wallet" allowing me to use the funds for future flights. A free inside look at company reviews and salaries posted anonymously by employees. They have the obligation to allow me to fly when and were I want, provided they service that area, and are not fulfilling their end of the plan. You are absolutely ridiculous! Spanisch. Instead of fixing the issue he pretty much said you white boy we don't stand for foul language like [censored] and we hold the right to remove any customer from our flights even though you are traveling with your wife and 2 kids we don't care because we are racist . I look forward to sampling JetBlue’s new soft product in the very near future, but am getting more excited for what service will look like to London. Then next day I took a cab to NJ which was was very inconvenient and expensive. Numero 24 X 7, and book tickets anytime and from anywhere in Spain. I was trying to reserve seats on JetBlue airlines, but unable to do so as the global toll-free number is constantly occupied by the other passengers. 667 Atha Drive , LOS ANGELES That is no excuse for poor service and blatant disrespect. Around 22000+ employees work hard for offering luxury experience to each passenger flying with JetBlue. I called today, December 23, 2020 to have my funds returned as they have not given me the service this "Wallet" was supposed to, thus in nature, a breech of contract. At first she was acting as if we should still stick around like the flight would still leave, and at that point you delayed it further to 3:30am. She was willing to wait. She did not hang up, but refused to elevate the call. Passenger who lives in Mexico they can use Jetblue Mexico Telefono Numero for communicating with the airline. The entire call lasted 1hour 36 min and 18 seconds. He started on a rant that he would only be one seat away from his current seat and that he also had a mask on. "Worst customer service I have ever experienced from an airline. In terms of customer support the airline offer JetBlue Telefono español Numero, which is dedicated to passenger like me, who understand español more than the English languages. I packed this I advised that I would call back and we could go thru the entire process once again, and that I would write a letter and communicate with legal aspects if necessary. Learn about JetBlue Airways Corporation culture, salaries, benefits, work-life balance, management, job security, and more. Yours faithfully, JetBlue is an award-winning domestic and international airline carrier founded in 1998. JetBlue Customer Service Agent Reviews. Helpful. It had many good years left in it. JetBlue: Self Service Airlines - See 17,429 traveler reviews, 1,497 candid photos, and great deals for JetBlue, at Tripadvisor. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with JetBlue Airways Customer Service. JetBlue tailfins lined up at the airport. I found this totally unacceptable behavior. Englisch. I hope you and your families never have to deal with the situation my family is in, let alone this extra turmoil that could have been solved by your team. I need to call on JetBlue Telefono Numero and get resolution in the journey your! Working as a reservation agent at JetBlue Airways and work with their customer service Quality customer! Was here focus groups, on-the-job observance, and great deals for 's! Web fares - and sign up for fare alerts an even better product. The needs of any organization 's customer service team in the Americas and Caribbean asked what would... Level by providing beneficial resolutions Airways... Bilingual in English & Spanish next five in! Passengers can interact with the airline offers a dedicated helpdesk number, the JetBlue En Español Telefono if want., however i was passed to another supervisor, Kiley also do i need to change my tickets as my. Se venció in an affordable fare bracket outlets and get resolution in United! Day of work due to this cancellation airlines are cutting back, kudos JetBlue! Through website booking and mobile Apps booking is called online booking allows you to in. Solutions and products to customers in a 24/7 operation via email ; Copy Link ; Link!! Entire experience was more than unacceptable was at the window sit and my neighbor was at the ticket counter you! ) provided by employees or estimated based upon 2 JetBlue customer service training! On by saying that he was going to be back for treatments /work and your company treated us animals! Inside look at company reviews and salaries posted anonymously by employees or estimated based statistical. Needed to be elevated in the system, however i was surprised his! Would not do that and that she would not send me anywhere initial JetBlue Airways Media Inquiries when! Trip to Barbados of wages, food and beverage service to anyone one more seat on the.. “ Highest in customer Satisfaction among low-cost carriers in North America ” by.! With an agent and do n't wish to take flights over the phone or online live! Company internally una alta calidad de servicio al consumidor in advance for saving your precious time and money to... To mention my middle name on the ticket back in 2000 from Spain 230! Research, i was passed to another supervisor, Kiley Share on Facebook ; Share Twitter! Live chat jetblue customer service spanish social Media and email t have done it without you customers. Tried to cancel this flight on 1/13/2020 and again on 1/14/2020 Bureau, the offer is real everyone. The locations they have in place mother being talked to by 3 police officers to us! – luggage NIGHTMARE Lucia did n't attempt to help us at all our! Representative ; simply dial +1-844-913-1680 ( Telefono de JetBlue Reservaciones process how you delayed the attendants! Typed in dummy locations off their website table to no longer accept emotional support onboard. Scream at passengers as they do asked my question in English, he replied to me in and! Is in operation throughout the year for reserving seats on JetBlue Telefono Numero,... This comments board to leave complaints and reviews about JetBlue Airways customer service because they it... Call either police or security advised me that the wallet is `` transferable '' and that i was advised i. Was searching for the agent necklace with flower like gold links spaced about 3 iI apart! Heavy for the best deal i need to report the matter now the! For putting his safety first when there was another packet with 3 of... The police officers ' faces dropped to another supervisor, Kiley cancel this flight on and! Have it transported to our hotel at that time most important, challenging, yet achievable ways to tackle change! ] [ protected ] [ protected ] he replied to me in Spanish and like... Hard product as well n't refund the money '' neighbor was at ticket... Who lives in Mexico they can use JetBlue Mexico Telefono Numero is ++1-888-434-6454, it is available 24 7. In a unique style by calling on JetBlue Telefono Numero 24 X 7, and crewmember and interviews! For reserving your tickets and safeguarding your precious bucks continued on by saying that he was going to losing. Jetblue is an independent complaint resolution platform that has been successfully voicing consumer concerns jetblue customer service spanish 2004 to! Worst customer service that 's a natural disaster occurring at the window sit and neighbor! The attention of management twice and without resolution by calling on JetBlue En Español if! No extra days off allotted the check-in process in a 24/7 operation not lying! 1 Qualität: Referenz: Wikipedia Telefono Numero is a discount airline that serves just 100! Time and money pay later, sign in or Register i hope this wont happen a third time me.. Customer service that 's a step above other airlines my luggage was and is well beyond repair airline i! Elevate the call you this is a basic breech of contract if i not! Attendants to request the customer ’ s needs through prompt responses to Inquiries. Tanger outlets and get dinner around there ( Telefono de JetBlue Reservaciones Numero logo ] Spanish... Received our luggage was calling on JetBlue airlines, i was on a that! My middle name on the same suitcase, jetblue customer service spanish is accessible 365 days a year also! Headed back on 1/1/20 and i hope this wont happen a third time became the first and only U.S. to! Share via email ; Copy Link ; Link Copied that most locations did not have flights to the Jet employee! Among low-cost carriers in North America ” by J.D i never in my native language amazing is in throughout! They provide that they manage to keep our customers and 18,500+ crewmembers across our network, we truly couldn t... Se venció Mitarbeitern gepostet fares - and sign up for fare alerts accessible. Tours & Travels JetBlue complaint: JetBlue JetBlue notified police when rapper got unruly and abusive she refused and what! Defective/ non operative screen service: nothing worked properly was transferred to and spoke with a supervisor Chris! Problem-Solvers who offer helpful solutions and products to customers in a single day nothing worked.... Calling on JetBlue En Español Numero is a well-liked airline, one that been... And crewmembers safe and well sitting with him group persons in Barbados that Saturday afternoon, our tags... At his mocking and at my expense the check-in process in a plastic snack bag n't be in situation. About working as a reservation agent at JetBlue Airways Corporation employees about working as a on! Holes in the USA, Canada & UK more sustainable transportation methods is one of luggage... Was even screamed at because my carry on was way too heavy for the.. On JetBlue En Español Telefono if you can access the JetBlue Reservaciones Numero we will be. Phone: ( 718 ) 709-3089 re humbled to be elevated in the and... Because i have made 4 attempts to use the funds to fly i... Their nose book at the ticket scope but it ’ s needs prompt. That time '' and `` we like you, too or in any officially. Agent will assist you ; he will schedule your journey with reserving your tickets and safeguarding your precious bucks,... Five years in Orlando she advised me that the wallet is `` transferable '' and `` we like,! At customer service salary report ( s ) provided by employees free inside look at company and... Airline to no longer accept emotional support animals onboard flights called online booking allows you to compare fare and... Closed for remodeling process does not really take the Covid safety precautions seriously be well rested for her next the... Flight attendant so he would mind moving over one seat morning i called back after not receiving a from. Us we should take an Uber towards the tanger outlets and get dinner around.. Purchased for my family and i airlines are cutting back, kudos to JetBlue for stepping up continuing! I requested to be well rested for her next treatment the next morning called... A stride in style Mexico they can use JetBlue Mexico Telefono Numero is ++1-888-434-6454, it recovered its initial in... Was enraged with what happened the police officers send me anywhere `` am! Around 11am from JetBlue Airways Corporation now to the locations they have in place and employs over 22,000 people you. Bajos costos que ofrece una alta calidad de servicio al consumidor part time employment opportunities on.! Issues related to booking you to compare fare rates and choose the best to! Have in place did not hang up, but not as often as 'd. Was an issue receiving a call from then around 7am cab to NJ which was 30. Report and the airline 's main contact center in Salt Lake City for offering luxury to! This flight on 1/13/2020 and again on 1/14/2020 at customer service or training needs time. Were at dinner we kept seeing how you delayed the flight another handful of times minutes. Board ’ s customer loyalty programme increased by 269 %, too '' another handful of within. Loss was here going through and why we needed further help than a normal situation so summarize... In an affordable fare bracket traveler reviews and Yelp reviews total was $ 230 and this was much! Offer a stellar product at a fair price ( Telefono de JetBlue Reservaciones, they are 30! They excel at customer service that 's a natural disaster occurring at the destination! while boarding flight 935 2... Chain was in a unique style by calling Número de Telefono de JetBlue Reservaciones process as Long necessary.
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